Field Service Representative, Automotive Management Services vacancy in UAE and/or Algeria. Flexibility on relocation and travelling required between these regions. ()

A Field Service Representative is responsible for fundamental component in ensuring AMS provides technical service support to its existing customers whilst maximizing potential business opportunities and relationships with new strategic partners.

The Field Service Representative will be integral to the Operations Department within AMS and report directly to the Country Manager. Whilst not necessarily seen as a subject matter expert in every case, the Field Service Representative must know how to deliver training, customer service, fleet assessments and technical repairs to OEM standard.

The Field Service Representative will have 2 main functions:

As part of a customer service team providing technical support to the customer and acting as a communication channel between them and AMS.
As the focal point and travel to Internal customers within AMS and external customers to provide training, diagnose, troubleshoot process failings, advise, repair and fleet management operations.

If you are our ideal candidate you may come with a proven track record of:

1. HND, ASE certified, or City and Guilds Level 3 qualified
2. At least 5 years experience on International Trucks or any Heavy Vehicle and Equipment maintenance
3. At least 3 years experience providing training
4. Experience in analyzing, processing and understanding customer requirements and be able to make the appropriate recommendations.
5. Be able to make strategic decisions and work independently with the minimum of support and background information.

Essential:
1. English and French speaking
2. Must have hands on experience on training
3. REME - Royal Electrical and Mechanical Engineers background
4. Travelling and relocation flexibility required

Deployment Requirement: Urgent

Contact information:
To apply for the position, please send your application to: [email protected] or apply through our website: www.automotive-management-services.com