Technical Support Engineer vacancy in Cheltenham (247jc)
Location: | Cheltenham |
Salary: | up to £44k + Benefits |
Vacancy type: | Permanent |
Sectors: | Cyber/IT Security, Engineering, IT/Telecoms |
Placed by: | Ex-Mil Recruitment |
My client markets a wide range of PDH, SDH, Ethernet/IP, GPON, DWDM and Wireless based networking equipment. They provide and manage a variety of SNMP based network management systems that run on Linux, Solaris and Windows servers. You must have a basic understanding of these technologies with specialist knowledge in at least one of the areas.
They are looking for a positive, hardworking individuals, who are willing to learn and keep on top of modern communication technologies as the telecommunication industry evolves.
My client has a reputation for integrity and strong technical capability, you will need to be a team player who can contribute ideas and apply good fault resolution methodology in an open environment. This person must also be capable of applying this knowledge both on site with customers and in house.
Ideally you should be educated to HNC level or above in a telecommunications field and preferably hold security clearance such as SC or DV, however this is not mandatory.
They provide 24/7 support to our customers so the ability to participate in a “week on – 3 weeks off†out of hours rota is essential. This will take the form phone support, Email support and the occasional site visit.
My client is offering an attractive salary of £30,000 - £44,000 per year for the right person, this will be very dependent on previous experience and their levels of knowledge. To earn the upper end of the salary you would be expected to have personnel management or project management experience and would therefore be placed in a senior engineer role.
The initial employment will be a 6-month trial period followed by a permanent contract if the individual’s performance has been satisfactory. Upon completion of the trial period the candidate will also be offered a contributory private pension scheme where on my client will contribute 3% of the annual salary.
To be eligible for this role you will need the following key skills
• Familiar with a range of test equipment such as oscilloscopes, optical power meters & light sources, frequency counters, BERT’s, cellular scanners and multimetres.
• Good customer facing skills.
• Ability to work as part of team or autonomously using their own initiative.
• The ability to train other members of the team and customers.
• Experienced in fault finding methodology.
• A good work ethic that shows pride for their work.
• The ability to manage fault tickets from beginning to end
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Testimonials
A very big thank you to Jean-Claude and Ex Mil recruitment, posted a Job advertisement on linked in and within days of submitting my CV to him an interview was secured. Post interview follow up was fantastic not only feedback given but also an offer of employment followed it, absolutely understands military background and how and where best to place Ex service personell in our transition into civilian street.
Corey
Having had a woeful experience with a number recruitment consultants and companies phishing and farming data from job sites such as CV Library Indeed and Total Jobs who phone up have an initial conversation promise the world and then never hear from then again it was a delight to deal with both Dan and JC at Ex Mil Recruitment.
Genuine honest conversation, with communication throughout the whole process from initial contact, introduction and right through to placement.
I couldn't recommend the team enough genuinely would recommend the team at Ex Mil whether you're an employer seeking candidates or seeking a new opportunity.
Michael H
Jean Claude has been amazing in every step of the way, I'm currently two weeks into my new job a job that I never thought it was achievable..
Jean Claude give me the confidence I needed to do it very highly recommend
Martin Lloyd
I have and many of my contacts have done business with JC and Ex-Mil Recruitment Ltd, every company HR's should use his business module it is excellent.
J Walker
Ex-Mil proved to be a real-boost to our business by giving us an edge over our competitors when it came to recruitment. Lee, our consultant at Ex-Mil quickly worked to understand our business and requirements for the role, zeroing in on a number of suitable high-calibre candidates
Stephen Farrer, Geotechnical Engineering Limited
Ex-Mil Recruitment are an extremely professional recruitment company and sourced an excellent candidate who has become a successful and valued member of our team
Tim Harms, Touch Wood Enterprises Ltd
Having had a swift and effective kick-off meeting with Ex-Mil Recruitment our needs were swiftly understood. Within a week we were presented with a range of candidates for interview. Pleasingly, the individual that we subsequently recruited significantly exceeded our expectation for the role and has effectively "bought us" added capacity for the budgeted price of the role.
Stewart, General Manager (Operations), Service Company
Jean-Claude is a high-energy, dynamic professional who exemplifies the gold standard in the recruitment of ex-military professionals. Using his connections, intelligence and enthusiasm, he met the needs of every business requirement we set.
Michelle Waterson, Bartech Marine Engineering