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Teletruck Field Service Engineer (260jc)

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Location: Watford
Salary: £25-35k
Vacancy type: Permanent
Sectors: Automotive, Engineering
Placed by: Ex-Mil Recruitment
Purpose/Brief Summary of Role
To provide onsite customer support to our range of Teletrucks within the region, with a primary focus on keeping the machinery in peak operating condition through scheduled maintenance, repairs and inspections.

Key Responsibilities
• Investigate, diagnose and resolve customer reports of technical problems with equipment
• Service a wide variety of machines both on and off site
• Ability to work independently to troubleshoot and solve problems
• Complete job cards to a high standard promptly and within a given timeframe
• Complete all administration duties and timesheets in a timely manner
• Request parts efficiently and effectively
• Good customer service skills
• Develop and maintain good working relationships with internal and external customers
• Ensure compliance with relevant procedures when repairing and inspecting equipment
• Ensure work/personal equipment complies with all safety standards
• Present a professional image at all times
• Take responsibility for health and safety of self, colleagues and customers in line with the Company Health and Safety Policy
• All Engineers must ensure that their own tools are safe and legal to use.
• No lifting equipment (including straps, trolley jacks etc) must be supplied by the Engineer, these items are provided by the Company.

Essential Skills
• Solid mechanical aptitude
• Teletruck/ Forklift Truck Engineering
• Experience in materials handling equipment
• Excellent verbal, written and critical thinking skills
• Proficiency with MS Office
• Interpersonal relationships
• Customer awareness
• Commercial awareness
• Efficiency
• A ‘can do’ attitude
• Ability to work without supervision
• Team player

What’s in it for you?
• An industry leading salary
• A career in one of the most well-known construction manufacturing companies in the world

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