Digital Programme Manager vacancy in City of London (363jc)
Location: | City of London |
Salary: | circa £45k |
Vacancy type: | Permanent |
Sectors: | Consultancy, IT/Telecoms, Management, Project Management |
Placed by: | Ex-Mil Recruitment |
You will be reporting to the Deputy Clerk and your role will be to undertake a series of transformational projects that will identify and support a range of business applications with the aim of optimising the Company’s digital capability. With a good understanding of data management tools and processes, the Digital Programme Manager will take the lead in analysing the digital and data management needs of the business and, working closely with the Deputy Clerk and IT Manager, will scope and implement potential solutions.
Your responsibilities will fall in several different areas which includes:
CRM System (Salesforce)
Acting as the Company’s Salesforce Administrator, manage and develop the Company’s CRM system (Salesforce) to create one view of the Customer:
• Manage third-party contractors in developing the system, including website integration.
• Transfer and upload historic data and manage any data integrity issues
• Identify training needs for all users of the system, and provide ongoing support
• and first-line support
• Oversee and roll out an ongoing development programme, including tri-annual releases.
• Review the scope of Salesforce to include additional modules to maximise impact and use across the organisation.
Development of Company ‘Digital First’ Systems
To provide scoping, procurement and project management support for the development, maintenance and improvement of company systems as required.
• This will include support to the Livery’s Digital project, with particular emphasis on the tender and procurement processes for a CMS and DAMS in conjunction with the Library & Archives and Collections departments.
• Other projects may include the development of an app for the Company membership.
Websites
Act as website manager for the technical side of the Company’s websites and being the point of contact with third party developers. Carry out updates and development work when needed. Support colleagues using the Company’s websites.
Information Management
To lead on the Company’s approach to data mapping and data flow processes. Review the Company’s electronic data filing systems and identify ways to achieve efficiencies and ensure GDPR compliance. To create a system of data preservation for digitally archived material.
GDPR
• Support the Deputy Clerk (the Company’s Data Protection Officer) in identifying tools and processes that enable a GDPR compliant and effective approach to data management across the Company.
• Define and manage the GDPR policy processes, including identification and reporting of data breaches, response to Subject Access Requests and any other requirements of the General Data Protection Regulation.
Bring a robust project management and best practice approach to managing the delivery of a range of transformational projects and applications.
To be eligible for this role you will need the following skills and experience:
• Proven ability to apply robust project management methodologies, including the ability to scope and manage delivery of complex projects to agreed timescales and within budget.
• Salesforce Administrator qualification (or equivalent)
• Understanding of data processes
• Understanding of GDPR compliance and processes
• Experience of website management and development (ideally with WordPress experience)
• Excellent communication skills, oral and written
• Experienced in change management, able to make a strong case for change and supporting colleagues to overcome resistance to change
As well as the following personal attributes:
• Awareness of Company culture and sensitive to needs of others
• A resilient and proactive approach
• High energy and ability to manage multiple projects and deliverables
The ideal candidate would be someone who has a through understanding of the “Salesforce†CRM package, who has a wealth of hands on project management experience and who is able to quickly understand the culture and ethos of this leading London Livery Company.
In return they are offering an excellent starting salary, as well as benefits which are usually included in working for a Blue-Chip Organisation.
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Testimonials
A very big thank you to Jean-Claude and Ex Mil recruitment, posted a Job advertisement on linked in and within days of submitting my CV to him an interview was secured. Post interview follow up was fantastic not only feedback given but also an offer of employment followed it, absolutely understands military background and how and where best to place Ex service personell in our transition into civilian street.
Corey
Having had a woeful experience with a number recruitment consultants and companies phishing and farming data from job sites such as CV Library Indeed and Total Jobs who phone up have an initial conversation promise the world and then never hear from then again it was a delight to deal with both Dan and JC at Ex Mil Recruitment.
Genuine honest conversation, with communication throughout the whole process from initial contact, introduction and right through to placement.
I couldn't recommend the team enough genuinely would recommend the team at Ex Mil whether you're an employer seeking candidates or seeking a new opportunity.
Michael H
Jean Claude has been amazing in every step of the way, I'm currently two weeks into my new job a job that I never thought it was achievable..
Jean Claude give me the confidence I needed to do it very highly recommend
Martin Lloyd
I have and many of my contacts have done business with JC and Ex-Mil Recruitment Ltd, every company HR's should use his business module it is excellent.
J Walker
Ex-Mil proved to be a real-boost to our business by giving us an edge over our competitors when it came to recruitment. Lee, our consultant at Ex-Mil quickly worked to understand our business and requirements for the role, zeroing in on a number of suitable high-calibre candidates
Stephen Farrer, Geotechnical Engineering Limited
Ex-Mil Recruitment are an extremely professional recruitment company and sourced an excellent candidate who has become a successful and valued member of our team
Tim Harms, Touch Wood Enterprises Ltd
Having had a swift and effective kick-off meeting with Ex-Mil Recruitment our needs were swiftly understood. Within a week we were presented with a range of candidates for interview. Pleasingly, the individual that we subsequently recruited significantly exceeded our expectation for the role and has effectively "bought us" added capacity for the budgeted price of the role.
Stewart, General Manager (Operations), Service Company
Jean-Claude is a high-energy, dynamic professional who exemplifies the gold standard in the recruitment of ex-military professionals. Using his connections, intelligence and enthusiasm, he met the needs of every business requirement we set.
Michelle Waterson, Bartech Marine Engineering