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Network Support Engineer (411ww)

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Location: Redhill, Surrey
Salary: £Competitive Salary + On Call Allowance and overtime
Vacancy type: Permanent
Sectors: Cyber/IT Security, General, IT/Telecoms
Placed by: Ex-Mil Recruitment
My client, who are an independent provider of Sat Comms and IT Support with a truly world-wide footprint are now seeking a Network Support Engineer to join their dynamic team.

You will be reporting to the Technical Director and your main job purpose will include:
• Provide functional checks of Network Systems
• Provide 2nd Line Customer Support for Network Issues relating to all Land/Maritime Customers
• Update network devices IAW company policies for a wide range of equipment
• Fault find local and remote basic network faults, review security and network logs

Your key task will include:
• Provide routine testing of company systems for correct operation
• Verification of technical equipment IAW project specifications
• When required, replicate customer faults for further in-depth rectification
• Update Key material other the air (OTA) for remote systems, ensuring high level of competence
• Update Support documentation
• Provide Network Backups from a mixture of devices (CISCO/JUNIPER etc)
• Provide 1st line training to company Support staff.
• Proactive member of the Duty MOD/GOV engineer Rota
• Provide supporting information for new technical proposals
• To provide training as required for new systems
• Liaison with MOD/GOV agencies as required for any planned/unplanned outages
• Flexible in attitude and availability for MOD/GOV customers’ needs
• To undertake relevant tasks as detailed in the Company Global Security Organisation Document.

To be eligible for this role you will need the following Experience/Skills/Qualifications
• Must hold, or have the ability to achieve, DV Security Clearance
• Excellent communication and time management skills
• Proven administration skills
• Flexible and pro-active
• Broad ICT and Satellite communications experience highly desirable
• Professional registration desirable
• Firewall Experience (ASA/Juniper)
• Cisco CCNA or equivalent experience

The starting salary is £ Competitive based on qualifications, experience and fit to the job and they offer the following benefits after successful completion of the probationary period (6 months):
• sponsored personal pension plan up to 7.5% of annual base salary
• free life assurance to 4 x annual base salary
• free private medical insurance on a SINGLE basis
• £2k on call allowance as well as overtime.

The ideal candidate will need to live within commuting distance of their office, as well as visiting client’s sites on occasion. You will be working as part of a team covering in office support during normal business hours, but will also participate in an on call rota covering weekends, bank holidays and evenings and therefore this role will require flexibility dependent on the requirements of the business and as such you will be required to work such hours as are necessary to fulfil the requirement of the job.

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