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Covert Retail Security (store detective) vacancy in Oxford and surrounding areas (SD S04)

This vacancy has now been filled, click here for our current vacancies.
Location: Oxford and surrounding areas
Salary: £11.17 ph
Vacancy type: Permanent
Sectors: Security
Placed by: Mitie Security
45hrs per week working as a plain clothed store detective, 28 days paid holiday , driving license and own vehicle are essential for this role, covering Oxford and surrounding areas, training will be provided.
• Work to the Assignment Instructions ensuring that all activity is accurately recorded on the correct documents, in line with both the Client’s and the Company’s Quality Procedures
• To follow the site specific Risk Assessments ensuring all activities are completed in a safe manner
• Set and maintain the highest personal and professional standards as an employee of MITIE Total Security Management and adopt a total quality approach to every aspect of your work, colleagues and clients
• To detect crime across the store portfolio through effective use of behaviour and observational techniques
• To obtain an understanding of high risk area and associated merchandise
• To deliver results that meet the agreed Return on Investment levels
• To ensure the Mitie core values and the clients values and principles are up held at all times
• To protect customers and colleagues from physical and verbal abuse
• To deter violence and public order offences
• Achieve required ROI levels through the active detection of crime and the subsequent detention of offenders.
• Proactively coaching of officers to ensure a sound knowledge and understanding of crime trends
• Adhering to the established ASCONE+ procedures to ensure all arrests are supported by the required paperwork.
• Attend ‘court hearings’ and demonstrate professionalism when relying evidence, ensuring the reputation of both MITIE and the client are safeguarded.
• Ensures that reporting is accurate and meets agreed timelines
• Demonstrates a professional and flexible approach to commercial demands across the portfolio of stores.
• Adopting an intuitive approach to store layout taking into consideration store demographic and associated risks.
• To work in collaboration with all members of the security team to achieve a safe and secure shopping environment free from crime and the fear of crime
• To believe and demonstrate through their work that Mitie is different to other service providers
• Ensuring understanding and demonstrates implementation of the core values of Excel, Challenge and Inspire
• Ensure effective communication to Officers and colleagues that create an integrated and coordinated approach to crime prevention and detection
• Demonstrate a full understanding of and comply with all aspects of Mitie policies and relevant legislation, including any amendments
• Be mindful at all times of the legal requirements associated with powers of arrest, detain and welfare responsibilities to ensure the personnel safety of all Mitie /Client personnel and members of the public
• At all times adhere to the client search policy and procedures
• To actively participate and support the development of the account through involvement, where required, in the development of strategies and initiatives
• Support colleagues by sharing best practice
This vacancy has now been filled, click here for our current vacancies.


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