Audio-Visual (AV) Support Technician vacancy in Yeovil (323ww)
Location: | Yeovil |
Salary: | £35K - £40K |
Vacancy type: | Permanent |
Sectors: | Engineering, Cloud, IT/Telecoms, Information Security, Security |
Placed by: | Ex-Mil Recruitment |
Our client Is one of the United Kingdom's largest multi-channel retailer of accessories and hardware products
Our Client is Looking to employee an Audio-Visual Technician (AV) with IT back ground to join their growing team support the IT department in their Yeovil Office.
Overview
• Provide professional, effective, knowledgeable and rapid Audio-Visual (AV) and IT support to staff and clients as needed in the company and location
• Triage, resolve or escalate support calls within agreed timescales using IT Service
• Management principles and logging systems.
• Provide support for the operation and maintenance of equipment
• Install and maintain audio visual equipment including display devices, projectors, televisions, camera systems, video teleconferencing systems (VTC), microphones and speakers.
• Provide excellent equipment services to meet client expectations.
• Perform equipment storage and transportation activities in safe and secure manner.
• Perform inventory management of equipment, wirings, and accessories to avoid any shortages.
• Setup and operate audio visual equipment for trainings, presentations, meetings and conferences.
• Perform equipment additions, removals, repairs, replacements and inspections.
• Identify and resolve equipment malfunctions
• Assemble and disassemble audio visual equipment as needed.
• Test equipment to ensure they are in good and safe working conditions.
• Prioritize and complete work orders accurately and timely.
• Provide technical assistance to other Technicians when required.
Main Duties & Responsibility
Every morning do a room walk around – checking all AV equipment, carry out a test call
Ensure room is in a full working order – the client has a Gold level Service contract with Visual Synergy.
Should an issue arise, to engage with the service dept to rectify faults in a timely manner.
Run daily checks using the client software to check error logs and if any firmware updates are available / have failed to upload etc
Work alongside the IT dept in reporting issues
Setting up equipment for special events
Creating daily / monthly reports to show equipment / IT issues
Booking service engineer calls when required.
Hours of Service
Monday to Friday 0730 to 1630 - 5 Days a week with occasional
weekend work so a flexible approach to work will be required to ensure that all duties
are covered.
Overtime available with some weekend and evening work at the client’s request
Education & Qualifications
3 to 5 years’ Experience in a similar role (VOIP Engineer) AV Technician (IT)
ICT systems and principles Level 3 NVQ
• Health and Safety in ICT
• Develop own effectiveness and Professionalism
• Technical fault Diagnosis
• Working with ICT Hardware and Equipment
• Security of ICT Systems
• System Management
• System Operation
• Testing ICT Systems
Professional competence for IT and Telecoms
Equipment
• Laptop
• Company Phone
• Tools
Benefits & Perks
Company Pension Scheme
Overtime Paid Time & Half
Store Discount
Subsidised Canteen
Looking to take your career to the next level?
Interested applicants should submit their CV and Cover Letter to [email protected] Or apply on www.ex-mil.co.uk or contact me on 0333202 6500 Option 2 or 07488241572
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Testimonials
A very big thank you to Jean-Claude and Ex Mil recruitment, posted a Job advertisement on linked in and within days of submitting my CV to him an interview was secured. Post interview follow up was fantastic not only feedback given but also an offer of employment followed it, absolutely understands military background and how and where best to place Ex service personell in our transition into civilian street.
Corey
Having had a woeful experience with a number recruitment consultants and companies phishing and farming data from job sites such as CV Library Indeed and Total Jobs who phone up have an initial conversation promise the world and then never hear from then again it was a delight to deal with both Dan and JC at Ex Mil Recruitment.
Genuine honest conversation, with communication throughout the whole process from initial contact, introduction and right through to placement.
I couldn't recommend the team enough genuinely would recommend the team at Ex Mil whether you're an employer seeking candidates or seeking a new opportunity.
Michael H
Jean Claude has been amazing in every step of the way, I'm currently two weeks into my new job a job that I never thought it was achievable..
Jean Claude give me the confidence I needed to do it very highly recommend
Martin Lloyd
I have and many of my contacts have done business with JC and Ex-Mil Recruitment Ltd, every company HR's should use his business module it is excellent.
J Walker
Ex-Mil proved to be a real-boost to our business by giving us an edge over our competitors when it came to recruitment. Lee, our consultant at Ex-Mil quickly worked to understand our business and requirements for the role, zeroing in on a number of suitable high-calibre candidates
Stephen Farrer, Geotechnical Engineering Limited
Ex-Mil Recruitment are an extremely professional recruitment company and sourced an excellent candidate who has become a successful and valued member of our team
Tim Harms, Touch Wood Enterprises Ltd
Having had a swift and effective kick-off meeting with Ex-Mil Recruitment our needs were swiftly understood. Within a week we were presented with a range of candidates for interview. Pleasingly, the individual that we subsequently recruited significantly exceeded our expectation for the role and has effectively "bought us" added capacity for the budgeted price of the role.
Stewart, General Manager (Operations), Service Company
Jean-Claude is a high-energy, dynamic professional who exemplifies the gold standard in the recruitment of ex-military professionals. Using his connections, intelligence and enthusiasm, he met the needs of every business requirement we set.
Michelle Waterson, Bartech Marine Engineering