Field Service Engineer vacancy in London (151jc)

My client is one of the leading manufacturer of lighting controls worldwide, and they are now looking for a number of Field Service Engineers to join their expanding team in London.

Your role will be to support the company’s commercial and residential business by travelling to customer job sites

Therefore your responsibilities will include:

• Deliver exemplary customer service to customers in the field.
• Become proficient in servicing, troubleshooting and repairing companies systems while following field service procedures.
• Coordinate with on-site contractors, lighting designers and facility managers to ensure proper system installation and handover.
• Sell companies service products, such as service contracts, and system upgrades
• Participate in Customer Education sessions
• Stay aligned to company’s culture and values
1. Be Passionate
2. Be flexible and adaptable to changing markets
3. Be innovative thinker
4. Be Customer focused
5. Be ethical

To be eligible for this role you will need the following:
• Degree in Electrical Engineering, Electronics or Computer Science (not essential)
• 3 - 5 years Electrical and construction site experience
• 3-5 year hands-on Lighting/AV commissioning experience
• Knowledge in lighting controls, building management systems or computer networking is required
• Strong problem solving/fault finding skills
• Ability to travel frequently (30%)
• Proven ability to work independently with minimal supervision, self-motivated
• Excellent communication and organizational skills
• Valid Driver’s license

Individuals who are also fluent in German or Italian are also highly sort of, as you will be based in London, however you will have to make frequent trips to Germany or Italy to support the engineers based there.

In return they offer a competitive compensation and benefits package and a dynamic and professional work environment. They also offer continued growth through increased job responsibilities, courses offered through their own University and advancement opportunities.