Engineering Manager vacancy in West Drayton, Uxbridge (048ww)

Role Engineering Manager - Location Uxbridge - Salary Competitive

Our Client is an infrastructure and systems solutions company that cover a wide range of requirements across voice and data infrastructures, seeking always to deliver robust, reliable communications, delivers end-to-end approach, from original design through to ongoing support, is precisely tailored to your unique environment and business needs.

Our Client is looking to employ an Engineer Manager to join their growing team working with the Chief Operations Officer

Job Purpose
• The Engineering Manager will lead and manage the Engineering team, responsible for Companies radio and wireless network infrastructure as well as its project delivery throughout the UK.
• The Engineering Manager will need to create a dynamic project team that is capable of execution the successful delivery of major projects across the UK whilst meeting the ever-changing needs of technology and customer requirements.
• The Engineering Manager will be responsible for supporting key activities within the business both internally and externally including bid support, commercial support, design, installation & commissioning, training, and maintenance regime support services.

The duties of the Engineering Manager will include duties such as:
• Leadership and management of the engineering team
• Design and implementation of wireless telecommunications systems
• Network planning, prediction and optimization
• System cost estimation and business case input
• Pre-Sales engineering support
• Installation of equipment and services
• Commissioning and integration of systems
• Delivering Projects to time & to budget

The technology scope is predominately radio based including indoor coverage solutions, with additional/ expanding services including cellular, Wi-Fi, unified comms, IP networks, other wireless and M2M related technologies.

Key Responsibilities
• Create a new improved dynamic engineering team; ones that makes a noticeable impact across the business.
• Lead the engineering team including setting roles and responsibilities, educating, training and holding all staff accountable for their individual performance.
• Identify resource needs against projects, assign individual responsibilities and maintain the engineering schedule of activity.
• Ensure that priorities are set, especially in setting the customer expectation and meeting agreed deadlines.
• Manage the day-to-day issues associated with engineering delivery, resolving and/or escalating issues/non-conformance in a timely manner.
• Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
• Must also establish & maintain excellent working relationships with internal departments including sales & account management, finance, project management, maintenance and customer service.
• Represent the Company in a professional manner at all times, both externally and internally and support the adoption of the corporate culture.
• Providing technical assistance and product education to the Sales and Account Management teams
• Provide technical input to bids and customer proposals as and when required.
• Provide technical input to pre qualifications, proposals, quotations and tenders using approved processes, including solution design, cost and time estimates, work schedule programming and customer facing documentation.
• Delivering technical presentations and demonstrations to customers.
• Hold overall design authority for Companies managed service network infrastructure.
• Establish and execute proactive regimes to ensure quality of service and coverage is maintained across all Companies networks.
• Create Functional Design Specifications (FDS) for infill, expansion and technology upgrade where required.
• Manage large scale roll out of radio and telematics terminals to new customers/ users.
• Regularly report project related activities and contribute to risk analysis for bids and projects
• Produce project scoping documentation for all major projects.
• Create and maintain system documentation.
• Provide support to the Engineering team in site works for the survey, installation, commissioning and upgrade of customer infrastructure radio systems.
• Performance of Factory Acceptance Testing (FAT) and Site Acceptance Training (SAT).
• Deliver customer training.
• Provide project drawings and technical documentation to support the internal and external delivery of projects.
• Ensure HR procedures are followed.
• Ensure all timesheets are completed and submitted in timely manner
• Ensure all expenses are completed and submitted in a timely manner
• Ensure all activities are completed in conjunction with Companies BMS
• Ensure company vehicles are kept to an appropriate level of cleanliness to promote the standards of the company when in the customer environment.

Key Qualifications and Experience.
• Excellent radio, indoor coverage, cellular, Wi-Fi, IP network, unified comms technical and industry knowledge.
• Must have at least 5 years’ experience in managing engineering teams working in technically challenging projects with a successful track record of delivering against demanding customer requirements.
• Consultative skills necessary for the development of solutions that meet the customer’s business requirements and deliver successful solutions.
• Drive and ability to remain at the forefront of technology and industry practice.
• Capable of hands on problem-solving, with ability to generate ideas and solutions.
• Ability to use own initiative and pay close attention to detail.
• Ability to cope with competing demands and to prioritize tasks.
• Excellent client facing skills with very strong verbal & written communication.
• An excellent team player who is also able to work under their own initiative.
• Sound experience of Project/ Programme management and delivery.
• Experience of working under pressurized situations in delivering service & response activities where strict SLA’s are to be met.
• Experience and detailed knowledge of the deployment of private mobile radio solutions including
• Tetra, DMR, MTP1327, analogue
• Knowledge of TCP/IP routing
• Knowledge of GSM, VoIP, fixed line comms and wireless solutions
• Knowledge of programming radio templates e.g. Motorola / Simoco / Hytera/ Tait
• Clean driving license.

Must have demonstrable 5-year employment history as required to obtain Airside passes.
• Trustworthy and honest.
• Flexible and adaptable.

For more information, please contact Warren Wright at Ex-Mil Recruitment Ltd on 0333 202 6500 Ext 1, or [email protected] or via the website www.ex-mil.co.uk